At The Little Hen Organic Grocer we are committed to good value products with impeccable customer service.

We dispatch orders from our store in Balaclava on business days only (Mon to Fri).

We will endeavour to pack and send your order within the allotted 24-hour timeframe, however sometimes an item is out of stock. In this case we will try to contact you so you can decide whether to wait until all the stock arrives, or to alter or amend your order.

Our shipping rates are as follows

Refrigerated deliveries with courier (30km radius from Melbourne CBD only) - $9.90

All other deliveries via Australia Post
Victoria - $9.90 Flat Rate

Please Note: We Reserve the right to alter our delivery charges at any time and for any reason. Our 'Flat Rate' delivery charges are only available for major Australian metropolitan areas. If your order needs to be delivered outside Australia or to areas of Australia that incur higher shipping changes, we may need to alter your shipping charges accordingly (we will always contact you before making any such changes). If your order is exceedingly heavy or requires special packaging, then our shipping charges may also need to increase.

*Flat Rate applies to orders up to 3kg to Australian Major Metropolitan areas.